Why Standalone Acoustic Panels Are So Useful in a Call Center
Posted on: 20 May 2021
If you are in charge of making major decisions in a call centre, then you might be wondering if there is any way that you can improve the setup of the facility. Installing standalone acoustic panels in between cubicles or workstations can actually be a great idea. These are a few reasons why acoustic panels can be so useful in a call centre setting.
They're Affordable
If you need to stick to a budget when changing up your call centre, you will probably be happy to know that acoustic panels are typically pretty cheap. Of course, the cost of these panels depends on things like how tall and how long they are, so keep this in mind when planning for your call centre.
They're Easy to Set Up
You might be ready to make changes to your call centre right now, and luckily, standalone acoustic panels can help with this. After all, they should be quite easy to set up. They are also easily portable, so if your business regularly makes changes to things like how your call centre is set up — or if you or the cleaning crew want to be able to move the panels around for easy cleaning of the call centre — then you will probably be happy to know that standalone acoustic panels can be moved and set up again with ease.
They Give a Little Privacy for Employees
Some employees like working in close proximity to other employees, but many prefer a little bit of privacy. For those who fall into the latter camp, having standalone acoustic panels in place between different workstations can help those employees feel as if they have their own private office.
They Improve Call Quality
One of the main perks that you, your employees, and your customers might all notice when you install standalone acoustic panels in between work areas is the fact that they can really help with improving call quality. Customers who are talking to your employees on the phone probably will not hear as much outside noise from other people who are working in the call centre, and it will probably be a lot easier for your employees to hear what the customers are saying, too. Since good sound and call quality is very important in a call centre, this is reason enough to start looking into these standalone acoustic panels, if you haven't done so already.
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